Dray Tek
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DrayTek, established in 1997 by a group of
talented engineers is now the world-leading supplier of state-of-the-art
networking solutions. We have migrated from the leading provider of
remote access solutions to the customized networking solutions for
diverse local markets around the world. At present, DrayTek’s solutions
ranging from enterprise-level firewalls, mission-critical VPN/VoIP
facilities for SoHo, various xDSL/broadband CPE, to prospective
telecommunication products and TR-069 central management solutions (e.g.
VigorACS SI) can meet the market trend and go above and beyond
customers’ expectations.
Our success comes from the way how we build our brand. For us,
DrayTek is not only a brand name but also as a commitment of quality and
service.
Quality : Every minor step from development to
packaging in the entire producing procedure could affect the quality of
finished products. DrayTek has 40% human resource as R&D team to
ensure each single process to reach our standard in order to guarantee
superior quality for customers.
Service : Customer satisfaction would be the best
method to measure the performance of service. Through integration of our
internal R&D resources with external global channel partners,
DrayTek is able to launch various networking solutions to meet different
local customers’ needs. We also provide MyVigor portal to activate
serveral software service online, use facebook to reply customer
feedbacks, utilize YouTube to release feature demo movies for
educational purposes in order to reach the highest customer
satisfaction.
DrayTek’s global marketing strategy complied with the concept of
“Thinking Globally, Acting Locally” is to meet various customers’
diversified demands of networking solutions with our commitment on
quality and service. Thus, we highly emphasize on building the long-term
relationship with local channel partners scope include distributors,
system integrators (SIs), value-added resellers (VARs), and
retailers/wholesalers who have in-depth understanding of their regional
customers as developing the global market. Through our deeply
incorporating with those local partners, we create a win-win situation
for both sides. For our partners, they can have customers demanded
products in hand all the time provided by DrayTek. For us, we can ensure
our product achieving the desire of each local market. DrayTek brand
reputation among local channel partners lets a number of ISPs/Telco
operators incorporate DrayTek products into their service portfolio.
As a result, DrayTek has become one of few networking manufacturers
that comes into prominence with own brand business in the world.
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